Business Seminars and Training:
Managing the Cost of Quality

Create a Path to Profitable Growth

Our timely one-day seminar provides a comprehensive understanding of the relationships between the Cost of Quality, Increased Sales Revenues and Profitability. Quality Assurance goes beyond Statistical Analysis and Control. It requires a synthesis of people skills, technological & analytical methodologies throughout a manufacturing company. Understand the dynamics of the costs of quality and how to reduce and manage them. Acquire "Knowledge for Profitable Growth"™ and secure your competitive advantage.

Acquire Skills To

• Increase Customer Satisfaction
• Increase Sales Revenues
• Reduce & Manage the Cost of Quality
• Create an awareness of the impact of costs of quality on profitability
• Apply "Knowledge for Profitable Growth"™ and increase your competitiveness

Learning Opportunities

• Fundamental Concepts of Quality
• Situational Assessment of Quality
• Improving Quality & Reducing Costs
• Quality Planning & Impact on Sales Revenue
• Strategic Quality Management
• Engineering for Quality
• Organizational Design for Quality
• Understanding Customer Needs
• Supplier Relations & Warranty Costs
• Manufacturing Planning for Quality
• Marketing and Customer Service
• Administrative and Support Services
• How you can contribute to your company's profitability

Who Should Attend

• General Managers,
• Sales Managers,
• Marketing and Product Managers,
• Production Managers,
• Team Members from Production, Quality,
• Customer Service & Accounting